Putting OEM Parts to the Test

October 25, 2022 by Hobart


Hobart rigorously tests and guarantees our parts to fit and function in equipment. Generic or non-OEM parts distributors often claim that generic parts are the equivalent to OEM parts in most ways except price. With varying industry opinions about the best option, we put the parts to the test.

Hobart Service and Parts Town commissioned a project with Frontier Energy to conduct a head-to-head bench test performance evaluation of genuine OEM parts against non-OEM or generic look-alikes.

The Test

  • The Purpose: Test real OEM parts vs. generic parts
  • The Engineers: Frontier Energy
  • The Equipment: Vulcan 36” Salamander Gas Infrared Broiler
  • The Parts: 3 OEM Infrared Burners and 3 non-OEM burners

The Results

The study showed a significant difference between genuine OEM and generic parts. The genuine burners functioned more consistently producing more even cooking temperatures and burning hotter than generic parts.

Download the full case study and learn more about why OEM parts are better.

Tags: Service


Latest Posts

The Hobart Service Advantage

May 03, 2022 by Hobart

At Hobart Service, we’ve been dedicated for more than a century to supporting those who are passionate about foodservice and food retail. We are committed to providing reliable service and expert technicians you can trust to help keep your operations running. Our mission—deliver exceptional service to minimize downtime, empowering you to focus on what you love most—creating great food for great people.

Hobart Service establishes itself as the leader in our industry with the following advantages. 

Read More

TechConnect: Improving Productivity of Service Calls

September 21, 2021 by Hobart

The goal for every restaurant operator is to have a reliable operation that keeps their kitchen running smoothly and efficiently. Equipment downtime can lead to kitchen disasters, customer complaints, and costly service calls. Hobart’s new TechConnect technology helps reduce service call time and cost by quickly identifying issues and solutions to get your equipment operating again.

Read More

Daily Maintenance Checklist - Mixers and Undercounter Dishwashers

April 09, 2021 by Hobart

Having the right equipment is key to running a smooth kitchen. What’s even more important is making sure each unit is maintained regularly between scheduled visits from technicians. Daily “checkups” on your equipment can help eliminate downtime and keep your equipment running efficiently.

Read More

Tips to Prevent Equipment Downtime and Keep Your Kitchen Open

December 03, 2020 by Hobart

For independent restaurants, unplanned kitchen downtime and repairs are a recipe for disaster. Unreliable kitchen operations lead to customer complaints and lost business opportunities. Add on the emergency service calls and repairs, and it doesn’t take long before this becomes a very costly business issue.

Read More